Privacy Policy

I take your privacy seriously and am committed to handling your personal information securely and transparently. This policy explains what data I collect, why I collect it, how I store it, and your rights regarding your information.

What Personal Information Do I Collect?

I collect information necessary to provide psychotherapy, including:

Contact details (name, phone, email, address)
Therapy-related information (concerns, symptoms, goals, medical history)
Website and communication data (IP address, appointment requests, call records)

Some sensitive data (e.g., mental health history) may also be collected to ensure effective therapy, in line with GDPR.

Why Do I Collect Your Data?

I process your data to:

Assess suitability for therapy and provide treatment
Maintain records by legal and professional standards
Improve my psychotherapy services

How Is Your Data Stored & Protected?

Electronic records are password-protected and securely stored.
Paper records are kept in locked storage in an anonymized format.
Data is retained for a minimum of one year after therapy ends, or longer if required for legal or insurance purposes.

Who Has Access to Your Data?

Your information is confidential. However, in certain situations, I may share relevant details with:

Your GP or healthcare professional (if there is a risk of serious harm)
Legal authorities (if required by law)
My professional supervisor (to ensure ethical practice)

Website and payment data may be processed by third-party providers under their privacy policies.

Your Rights

You have the right to:

Request a copy of your data (Subject Access Request)
Ask for corrections or deletions (Right to Erasure)
Object to data processing or lodge a complaint

To exercise these rights, contact me at:

Dean Addams
61B Eardley Crescent, Earls Court SW5 9JT